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R1 RCM Inc. (formerly Intermedix) is currently our contracted billing company. Their call center for our patients is 888-987-9943 and the website is https://www.r1rcm.com/patient-billing-support
All Gloucester Fire Department members are trained Emergency Medical Technicians (EMTs). During a medical emergency, minutes and seconds count. The response of the closest Firefighter/EMTs brings properly trained first responders to your home or office as quickly as possible. Life saving equipment, such as oxygen, defibrillators and medications are carried on the fire engine for use by these trained Firefighter/EMTs. In many cases the additional staff assigned on the fire engine is also needed in order to provide the level of care required that an ambulance crew of two personnel could not accomplish alone, such as cardiopulmonary resuscitation at the advanced life support level. In many cases Paramedics assigned to Engines in West Gloucester, Bay View and Magnolia Stations are also Paramedics and are licensed and equipped to begin providing Advanced Life Support level of care prior to the arrival of the GFD ALS Ambulance. Current staffing does not allow this at all times but we strive to do so.
A permit must be obtained online at Gloucester’s Online Permitting Central via View Point Cloud. Those without internet access may come into Fire Headquarters/Fire Prevention Office at 8 School Street and use our public-access computer in the lobby to apply. The permit fee is $25.00. The online system accepts all major credit cards and charges a $1.74 processing fee. Applicants can also pay by check (payable to City of Gloucester) in person or by mail. Please note that permits paid by check cannot be issued until the check has been processed; this may cause a several day delay. Checks returned for insufficient funds must be redeemed in cash and a $25.00 fee for handling returned checks will be added. Sorry, no cash is accepted at any time. The burning season runs from January 15 through May 1 each year. As weather conditions can change rapidly, especially in the spring, the Deputy Fire Chief on duty determines on a daily basis when it is safe to conduct open burning. You must call each day to see if it’s permissible to burn as weather conditions or other factors may determine whether conditions allow burning that day. The Open Burn Status phone number: (978) 325-5300 and select extension 1.
