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1. How do I get help with looking up my ancestors?
2. How does the Archives Committee charge for its services?
3. Can I do my own research?

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1. When are the tax bills issued and payments due?
2. What if I do not agree with my assessment?
3. What if, after the bill is issued, I still do not agree with my assessment?
4. What is a revaluation?
5. Why is a revaluation necessary?
6. Will all property values change?
7. Is it necessary that you view the inside of my property?
8. What is market value?
9. What if there hasn't been a recent arm's length sale of my property?
10. What if there are no reasonably comparable sales?
11. Will the actual construction cost be considered?
12. What will happen to my assessment if I improve my property?
13. Will my assessment go up if I repair my property?
14. How can my assessment change when I haven't done anything to my property?
15. What evidence do I need to present to the Board of Assessors when filing for an abatement?
16. Why does my assessment value differ from my bank appraisal?
17. How will my taxes change as a result of the new assessment?
18. Who must pay the CPA surcharge?
19. How is the CPA surcharge calculated?
20. Are there exemptions to the CPA?
21. How do I apply for a CPA exemption?

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1. How do I reserve a parking space at Good Harbor Beach, Wingaersheek Beach, or Stage Fort Park?
2. How do I download the Blinkay app?
3. How will I know I have completed my reservation?
4. Can I print my reservation to check in at the gate?
5. How will parking attendants check me in at the gate?
6. Can I pay cash at the gate?
7. What if I arrive without a reservation? What is the day-of policy?
8. Are reservations able to be refunded, transferred, or canceled?
9. What if I have a rental car, am using a different car, or don’t know my license plate number?
10. Are parking spaces guaranteed for non-resident beachgoers?
11. What are the parking prices for Good Harbor, Wingaersheek, and Stage Fort Park?
12. Is there a discounted rate for parking later in the day?
13. Will spaces become available as the day goes by?
14. Will the tides impact the number of parking spaces available?
15. How do I know if any parking spots are available on a given day?
16. When are parking reservations required?
17. What if I am a resident without a beach sticker?
18. Can you purchase multiple days in a row?

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1. Does the contract exclude competition?
2. Why isn't it called the Telecommunications Committee?
3. How should I provide feedback when I experience problems?
4. How do I get a copy of the Cable TV contract?
5. Can I view a video of the public meetings?
6. Who are the representatives for the other Cape Ann communities?

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1. When are vendor checks issued?
2. Are you the Accounts Payable Department?
3. What are your office hours?

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1. Where can I find a list of handicapped parking spaces in Gloucester?
2. Can I use a debit/credit card at the City Clerk's office?
3. How do I apply for a dog license?
4. How do I register for salt water fishing?
5. How do I obtain a marriage license?
6. Hunting/Fishing Licenses: Why was I charged $1.00 more than my license shows?
7. How do I become a Solemnizer?
8. How much do Vital Records Cost (birth/death/marriage certificates)?
9. When and where can I work as a vendor in Gloucester?
10. Where can I find a Staff Directory?
11. Where can I find copies of City Council Meetings and Agendas?
12. Where do I go to vote?
13. Where is City Hall located?
14. Are City Council meetings televised?
15. Where is the City Hall Annex?
16. When and where does the City Council meet?
17. How do I obtain a permit for a road race/parade/walk-a-thon, etc.?

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1. Are all the meetings of the City Council open to the Public?
2. Can members of the public speak during, or participate in, the Council meetings?
3. Can residents petition the City Council to take action?
4. Are City Council meetings televised?
5. Does the Council have any role in the School Committee?
6. Where and when does the City Council meet?

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1. When does the band play at the Senior Center?
2. Does the Senior Center offer computer instruction classes?

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1. Who is the billing company for Gloucester Fire Department EMS services?
2. Why do you send a fire engine when I called for an ambulance?
3. How do I obtain a permit to burn brush?
4. I am interested in becoming a Gloucester Firefighter.

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1. When is the best time to transit the Annisquam River and Blynman Canal?
2. Is there a fee for using the pump-out boat, and when can I use it?
3. How do I get a mooring?

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1. Do I need a building permit to build a fence?
2. Do I need a building permit to install / construct a garden shed?
3. When do I need a building permit?

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1. How do I file a claim against the City?
2. Whom do I contact regarding landlord / tenant disputes, domestic issues, private property disputes, etc.?

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1. What benefits are available to employees of the City of Gloucester?
2. How do I go about applying for a job I see posted?

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1. When does the Planning Board meet?

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1. How do I dispose of a television or a computer monitor?
2. Whom do I call if I have a problem with my STEP sewer system?
3. Whom do I call if there is a problem with my City-maintained Grinder sewer system?
4. Whom do I contact if my trash and/or recycling was not picked up?
5. Why is my water brown and what can I do?
6. How do I dispose of alkaline and rechargeable batteries?
7. There is a pothole on my street; whom do I contact?
8. Will chloramines affect the way I treat my swimming pool?
9. How does chloramines affect fish, reptiles, amphibians, crustaceans, and pets?
10. Does letting the water sit for a few days remove chloramines from tanks or pond water?
11. Can I use chloraminated water to prepare my baby's formula?
12. What can I do at home to help reduce fats, oils, and grease (FOG) from entering the sewer system?
13. Does the DPW sell compost bins or rain barrels?

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1. How do I know when the City is interested in making a purchase?

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1. How do I dispose a television or computer monitor?
2. There was a holiday this week - will my trash pickup be delayed a day?
3. How do I properly dispose of paint?
4. How do I properly dispose of batteries?
5. How do I dispose of something that does not fit in the City issued trash bags?
6. What day is trash pick up on my street?
7. When is the next Household Hazardous Waste Day?
8. My trash and/or recycling was missed, what do I do?
9. What type of metal is accepted at monthly metal recycling days?
10. What type of items are accepted during the monthly Automotive Recycling?
11. Can I use a regular trash barrel with a cover for my recycling?
12. What type of items can be placed in my recycle bin?
13. How many recycling bins can I put out? Is there a limit?
14. How do I get a recycling bin?
15. My recycle bin was lost or stolen, what should I do?
16. Can I put styrofoam in my recycle bin?
17. I put plastic lawn furniture out with my recycling and they did not take it, why?
18. How do I dispose of furniture?
19. Where do my recyclables go after pick-up?
20. Who uses recyclables after they leave the processing facilities?
21. What is made out of all of the recyclable materials?
22. I live in a condominium/apartment building that does not have curbside trash collection. What about my recycling...can that go out to the curb?
23. Do I have to separate my recyclables???
24. How do I dispose of smoke detectors?
25. How do I dispose of fluorescent light bulbs?
26. How do I dispose of a mattress and/or box spring?

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1. Am I required to enroll as a member of the Retirement System?
2. Can I borrow money from my retirement account now and pay it back later?
3. Can I receive a refund of my contributions? Will I get interest on those contributions?
4. Can I make 'make-up' Payments?
5. What is the maximum retirement allowance that I can receive?
6. What factors effect the amount of my superannuation retirement allowance?
7. May I be employed in the public sector after retirement?
8. What about my health insurance?
9. Is my retirement allowance taxable?

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1. What happens if I don’t pay my Real Estate bill?
2. How do I pay a parking ticket?

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1. How do I apply for compensation or pension through the U.S Department of Veterans Affairs (VA)?
2. How do I apply for Chapter 115 Benefits?
3. How can I request a copy of my DD214?

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1. Where Can I Recycle Automotive-Related Items?
2. Where Can I Recycle Batteries?
3. Where Can I Recycle Clothes and Shoes?
4. Where Can I Recycle Electronics and Related Items?
5. Where Can I Recycle Lightbulbs?
6. Where Can I Recycle Furniture?
7. Where Can I Recycle Glass?
8. Where Can I Recycle Mercury?
9. Where Can I Recycle Metal?
10. How Do I Know What's Recyclable and Where to Look?
11. Recycling is Mandatory in Gloucester, But How Do I Know What to Do With My Items?
12. Is There A Database of Unique & Unusual Recycling Materials and Locations?
13. Where Can I Recycle/Donate My Car/Vehicle?
14. Where Do I Dispose of Sharps Needles?
15. What Do I Need to Know About Recycling?
16. Where Can I Dispose Hazardous Residential Waste/Items?
17. Where Can I Recycle Christmas Trees, Wreaths, and Greens After the Holidays?