Public Works

Snow, Weather, and Emergency Information

For information on snow, weather, and emergency notifications, visit the City’s Snow Center page.

To Report a Missed Trash Pick-Up, Pothole, and more 

To contact the DPW to report a missed trash pick-up, report a pothole, etc, visit the City’s Citizen Request page. The Gloucester Department of Public Works is comprised of six divisions:

The business office on Poplar Street is the main contact point for all divisions.

After Hours Contact Information

  • For any after hours emergency situations concerning the Gloucester Department of Public Works, please contact the Gloucester Police Department at (978) 283-1212.
  • If your emergency is related to a STEP sewer system or City-maintained grinder sewer system, please call (800) 499-9070.
  • If your trash or recycling was missed, call JRM Hauling & Recycling at (800) 323-4285.

Summer Employment - Lifeguard, Lot Attendant and Laborer Applications

The Department of Public Works offers seasonal positions for students in college or heading off to college in the Fall.

Summer Employment Application (PDF)

  1. Construction improvements to the City's Sewer System - City-owned Sewer Pump Stations

    Construction improvements to the City's sewer system at four City-owned sewer pump stations are currently ongoing and are being financed by the Massachusetts Clean Water State Revolving Fund (CWSRF #4506). Read on...

  2. Construction improvements to the City's Water Pollution Control Facility (WPCF)

    Construction improvements to the City's Water Pollution Control Facility (WPCF) are currently ongoing and are being financed by the Massachusetts Clean Water State Revolving Fund (CWSRF #4503). The CWSRF program is Read on...

  3. UPDATE - 9/27/21 NOTICE TO OUR WATER CUSTOMERS: FALL WATER QUALITY MAINTENANCE

    On Wednesday, October 6, 2021 the Gloucester Department of Public Works (DPW) will begin the annual fall distribution system disinfectant switch from monochloramine to chlorine. On Thursday, October 7, 2021, the DPW will begin a city wide water Read on...