Police Department

Mission Statement

Image of Police HeadquartersThe members of the Gloucester Police Department are committed to excellence in law enforcement and are dedicated to the people, traditions, and diversity of our City. In order to protect life and property, prevent crime, and reduce the fear of crime, we will provide service with understanding, response with compassion, performance with integrity, and law enforcement with vision.

Reporting a Crime

If you have an emergency, dial 9-1-1; otherwise, you can make a police report either in person or by calling the non-emergency line at (978) 325-5400 to have an officer respond to you. In the near future, you will be able to make some reports of crimes that occurred in the city via the internet.

When You Should Call 9-1-1

9-1-1 is for emergencies, potential emergencies, or times when an emergency is imminent. Please follow the below guidelines to determine when 9-1-1 should be called:

  • Ask yourself, "What is the level of urgency?"
  • Is there a danger to life or property?
  • Is the caller or someone else the victim of a crime?
  • Do you have a police emergency?
  • Does the caller or someone else have a medical emergency?
  • Does the caller need the Fire Department?

If you call 9-1-1 by accident, do not hang up; stay on the line and tell the dispatcher that everything is alright and that you dialed by accident. If you hang up without an explanation, the dispatcher may think that something is wrong and dispatch a police officer.

Anonymous Tip Link

Anonymous tips can be left by emailing Tips Link. We will make every effort to keep these tips anonymous and promise to review and investigate submissions. Any time-sensitive issues should be addressed with a telephone call or direct communication with a police officer is advised.