Operations Manager - Utilities
Fx: (978) 281-3896
Monday - Thurs
7:30 am - 4:00 pm
7:30 am - 12:30 pm
The Public Utility Division maintains and repairs water mains and
installs and maintains water meters and hydrants throughout the city.
Water-sewer bills are issued quarterly.
The division also maintains sewer pipes and catch basins
throughout the city and oversees the operation of the sewer treatment
Any questions about the operation of the treatment plant should be
directed to the office at the Wastewater Treatment Plant at (978)
Rates & Fees
The water rate is $7.61 per thousand gallons. The sewer rate is $14.78 per thousand gallons based on the amount of water used, unless a
separate meter is installed for the sewer or to deduct irrigation
usage. The fee for sewer connection is $100 and is payable to the City of Gloucester.
View additional water and sewer rates and fees
For More Information
The Public Works Department business office is the main contact point for sewer problems, water issues and billing information. Contact the office
at (978) 281-9785 with questions, comments or concerns.