Go To Search
RSSEmailPrint
Img Sunny 45°F
Click to Home
Information Services
Residents

To contact the City of Gloucester's Information Services Department, please use the Contact Us form.

Employee Resources

Contacting the Help Desk:

City Employees - which include all departments except Police, Fire, and the Schools - have the City’s Information Services Department at their disposal for any issue related to their computer, phone, mobile device, or any other technology managed by the Information Services Department.

  • Help Desk hours are from 8:00 AM to 4:00 PM
  • Help Desk website: http://support.gloucester-ma.gov
  • Help Desk Phone Number: 978-325-5250
  • Users are encouraged to always use the Help Desk System for reporting issues

The Information Services Department is the the first point of contact for the Fire Department. The Information Services Department also provides support for email accounts to the Police Department.

Email Portal:

City Email can be access from any web browser by visiting http://www.gmail.com/

If you have a mobile device that you would like connected to City email, please submit a request using the Help Desk.
      


 

News Flash
NOTICE REGARDING MEMORIAL BENCH PROGRAM
Please be advised that the City's Memorial Bench Program has come to an end. The program was designed to replace old existing benches in the City and that has been completed. Read on...
2017 Consumer Confidence Report
Our water system is routinely inspected by the Massachusetts Department of Environmental Protection (MassDEP). MassDEP inspects our system for its technical, financial, and managerial capacity to provide safe drinking water to you. Read on...

Home     Contact Us     Documents     Pay Bills     Departments     Translate     Sitemap     Accessibility     Employment     Copyright     Powered by CivicPlus