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COVID-19 Information for Businesses

If your business or non-profit was impacted by the coronavirus and you are seeking assistance, please fill out the form below.  We are working hard to identify state and federal resources to aid Gloucester businesses and non-profits during this difficult time.  Thank you.

COVID-19 Business Assistance Request Form

For general business questions:  Please email


COVID-19 Business Updates

  • Governor Baker has ordered that all “non-essential” businesses cease in-person operations until     April 7, effective Tuesday 3/24 at noon. These businesses are encouraged to continue operations “remotely”.

  • For the list of “COVID-19 essential services” click here.  Please visit the updated FAQ page.

    • Businesses that are NOT covered under current guidance can submit an online request to be designated as essential for the purposes of the Emergency Order. 

    • Please only request a designation if your business is NOT covered by the “COVID-19 Essential Services” guidance.


Unemployment Benefits

  • For the latest information about unemployment benefits and how to apply, please click here. For a step-by-step guide click here.

SBA Economic Injury Disaster Loan Overview

As of Wednesday, March 18th the SBA’s Economic Injury Disaster Loan program has been activated statewide in Massachusetts.  Staff from the local district office will provide an overview of SBA resources available for small businesses to get help.  Updated details about the SBA Economic Injury Disaster Loan and how to apply will be provided, including:

To learn more, go to: www.sba.gov/DISASTER

Apply for the Economic Injury Disaster Loan by mail or online at: www.sba.gov/coronavirus

Customer Service Center can be reached at: 1-800-659-2955 or e-mail 

No cost to apply, small businesses are urged to submit applications right away because decisions are made on a first-come, first served basis.

NEW 12-Month Deferment period for the first payment was approved for EIDL program.

NEW Expedited Processing for loans under $500,000 where the submission of current tax return is not required for small businesses.

Sign-up for the latest updates at www.sba.gov/MA or follow @SBA_MA


Cape Ann Emergency Relief Fund

In partnership with the City of Gloucester and the Cape Ann Chamber of Commerce, and working with local municipalities, Action Inc. is launching the Cape Ann Emergency Relief Fund to allow us to help hourly workers impacted by the crisis. Your support will help food service, retail, hospitality, childcare and other hourly workers struggling with lost income.


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